Terms & Conditions

Terms & Conditions

Online store - a site with an address on the Internet.

Product - products presented for sale in the online store.

Client - the individual or legal entity that placed the Order.

Order - a duly executed Customer request for the purchase of goods.

Transport company is a third party providing services for the delivery of goods to customers.


Please read this agreement carefully before using the services of the obd.kiev.ua online store

This text is an Agreement between the online store obd.kiev.ua in Ukraine hereinafter referred to as the "Internet store" and the user of the online store services, hereinafter referred to as the "Buyer" and determines the conditions for the purchase of goods through the website of the online store obd.kiev .ua, hereinafter referred to as the "Online Store" or "Site".

1. Key points

1.1. This Agreement is concluded between the Buyer and the Online Store at the time of placing the order.

1.2. The information posted on the Website of the Online Store contains the conditions for the offer to purchase goods and represents a public offer, the status of which is secured by Article 633 of the Civil Code of Ukraine (GKU). Acceptance is the fact of placing an order for the proposed product.

1.3. When placing an order, the Buyer agrees to the conditions stipulated by this Agreement by putting a mark in the column "I agree to the terms of the Agreement" when placing an order.

1.4. Any individual or legal entity capable of accepting and paying for goods in Ukraine can make a purchase in the obd.kiev.ua online store.

1.5. The goods are paid only in hryvnias: upon delivery, either by self-delivery of goods or by bank transfer to the bank account of the online store.

2. Product Information

2.1. The product is presented in the catalog through photo samples owned by the online store.

2.2. Each sample photo is accompanied by text information: article number, price and description of the goods.

2.3 At the request of the Buyer, the manager of the online store is obliged to provide (by phone or via e-mail) other information necessary and sufficient, from the point of view of the Buyer, for him to make a decision on the purchase of goods.

2.4. The price of goods indicated on the Website may be changed unilaterally by the obd.kiev.ua online store.

2.5. In case of a change in the price of the goods ordered by the Buyer, the manager of the online store as soon as possible informs the Buyer (by phone or e-mail) to receive confirmation or cancel the order. If it is impossible to contact the Buyer, this order is considered canceled.

2.6. Goods sold by the online store are marked with information about the basic properties of the product, how it is used, and the location of the seller.

3. The order of acquisition in the online store obd.kiev.ua

3.1. Orders are accepted through the obd.kiev.ua online store and official pages on social networks.

3.2. The buyer of the obd.kiev.ua online store has the right to place an order for any product presented on the website of the online store and available. Each item can be ordered in any quantity. An order can be placed by the Buyer in the following ways: made by phone, email or placed independently on the Site. Details of placing an order through the Site are described in the section "Order \ Payment \ Delivery".

3.3. In the absence of goods at the warehouse, the Company Manager is obliged to inform the Buyer (by phone or e-mail).

3.4. In the absence of goods, the Buyer has the right to replace it with goods of a similar model, refuse this product, and cancel the order.

3.5. The Buyer has the right to refuse the order at any time until it is sent to the Buyer by notifying the Online Store by phone or e-mail.

4. Delivery and transfer of goods to the Buyer

4.1. Auto parts purchased in the obd.kiev.ua online store are delivered by courier services throughout Ukraine.

4.2. The dispatch of the ordered goods in Ukraine is carried out within 2-3 working days from the date of confirmation of the order by the Buyer. Saturday Sunday and officially recognized holidays are not included in the number of working days.

4.3. Together with the order, the Buyer is provided with the following documents: delivery form, delivery note.

4.4. The buyer must accept the ordered goods in the presence of the courier of the online store in terms of quantity, quality, assortment and completeness of the goods.

4.5. The fact of acceptance of goods by the Buyer is the payment of goods by the Buyer.

4.6. If the Buyer refuses the order at the time of delivery, the Buyer pays the costs of the online store for the delivery of the order.

4.7. The buyer is not obligated to compensate the costs of the online store associated with the delivery of the order if, during the acceptance of the goods, it appears that the goods have been delivered of inadequate quality, quantity, assortment or completeness.

5. Order payment

5.1. An order made in the online store is paid by buyer by transferring cash by courier.

5.2. Payment for the order by bank transfer must be made by the Buyer by 100% advance transfer of funds to the account of the online store within three business days from the date of confirmation of the order.

5.3. If funds are not received, the online store reserves the right to cancel the order.

6. The procedure for returning goods of good quality

6.1. The buyer has the right to refuse the delivered goods at the time of receipt by courier delivery.

6.2. Returning the product to the online store is possible if its presentation, consumer properties, original factory packaging, labels, invoice are preserved.

6.3. Return of goods to the online store is carried out at the expense of the Buyer in the seller’s office on business days from 9-00 to 18-00.

6.4. When the Buyer returns the goods of good quality, the online store returns the amount paid for the goods upon the return of the goods, minus the compensation for the expenses of the store related to the delivery of the goods to the Buyer.

7. The procedure for the return of goods purchased through the online store, if a defect is discovered, warranty service

7.1. For products purchased in our online store, a warranty period of 14 calendar days is established. During the specified period of time, if a defective product is discovered in a product, the Buyer has the right to: gratuitously eliminate defects, or a proportionate reduction in the purchase price, or replacement for a product of a similar model, or any other with an appropriate recalculation of the purchase price, or return of the goods and receiving money for it, in the manner prescribed by the Law of Ukraine "On Protection of Consumer Rights".

7.2. Return of goods to the online store is carried out at the expense of the Buyer in the seller’s office on business days from 9-00 to 18-00.

7.3. Product claims are reviewed within 3 to 30 days.

8. Other

8.1. The online store obd.kiev.ua reserves the right to expand and reduce the product offer for auto parts on the Site, to regulate access to the purchase of any goods, as well as to suspend or terminate the sale of any goods at its own discretion.

8.2. This Agreement shall be considered in the form as it is published on the Site, and shall be applied and interpreted in accordance with the laws of Ukraine.

More details: https://obd.kiev.ua/terms

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